Coronavirus Information

Last updated 30 September.
Our web store is OPEN. We are now aiming to deliver U.K. orders within 7 days. 
Our studio is closed to the general public.

Ordering & Delivery

Please shop our site as normal. Allow 7 days for U.K., 30 days for E.U. and 45 days for rest of the world. 

For several years we have offered free standard UK delivery, and this is still the case. Some customers have asked if they can do anything more to help, so we have added a voluntary option to contribute £1.99 towards shipping costs at checkout. Please don't feel any pressure to select this; the default delivery option is still free.

Safety

We are back in the studio after more than two months working from home! We are observing social distancing and maintaining heightened standards of hygiene. Hands are washed and surfaces are cleaned before, during and after the packing process.

Orders are then sealed in mail sacks and walked (with mask) 5 minutes to the nearest post office, where they are left contact free ready for Royal Mail collection. 

Our Community

Provide Positive Prints

We are raising money for 3 local causes that are in desperate need of help during this crisis. When you purchase a set of 3 Positive Prints, £10 from every order will be distributed between the following organisations:

 The Trussell Trust - Food banks in Birmingham
 BSWA - Supporting victims of domestic violence and abuse
 The Project - Housing, benefits and debt advice

Display them in your window for neighbours to see, and around your home to keep morale up!

Although Provide is run day to day by one person, there are a number of small business suppliers and freelancers who help keep the wheels turning. We continue to pay all our invoices without interruption and will never require anyone to work in unsafe conditions. Where possible, we are commissioning new work from our valued friends, many of whom have seen most of their income vanish.

Finally, we are in regular contact with customers and members of our community, sharing emotional support and motivation. DMs are open, as they say. 

Huge thanks to every single person who has reached out to see how things are (they're scary, but we're doing okay) or placed an order. Your support means more than you can imagine.

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